Friendly, Mobile, and Seattle Local

Digital Navigation and IT Services

About

Nick - a professional computer engineer posing on top of a mountain with mountains in the background

Hi, I'm Nick — an electrical and computer engineer with over 20 years of experience designing embedded systems, leading engineering teams, and helping people get the most out of their technology.

25 years ago, before my professional career, I ran a business helping members in my community troubleshoot their computer issues, set up email and websites, perform data recoveries, and set up WiFi networks. I see now, more than ever, that technology for a lot of us has made simple tasks more complicated, communication confusing, and digital intrusion and theft rates have increased. I started Beacon Tech Help to bring friendly, expert-level Digital Navigation and IT Services directly into homes, community centers, schools and small businesses in the Seattle area.

I believe technology should make our lives easier and safer but this is not always the case. That’s why I focus on patient, personal support that meets you where you are — with no jargon, no upsells, and no judgment.

If you’re looking for data recovery and electronic repair services, we may be able to help as well.

Services

đź’Ľ Account Recovery

  • Recover hacked or comprised email and other accounts

  • Ensure account settings provide security

  • Password recovery assistance

  • Password storage suggestions

🛋️ Small Business Support

  • Fix networking and WiFi issues

  • Assess and fix Point of Sale hardware and connections

  • Help with domains, websites, email

  • Advanced WiFi Security and Guest WiFi

  • Augment your managed IT services with friendly in-person support

🎛️ Electronic Instrument Repair

  • Repair vintage electronic instruments

  • Troubleshoot Eurorack synth modules

  • Service guitar pedals and effects gear

  • Support DIY synth or controller builds

đź§  Digital Coaching & Training

  • Explore AI tools and modern software

  • Manage passwords and multi-factor logins

  • Get help with complex websites (gov, medical, etc.)

  • Learn at your pace with clear, judgment-free guidance

🔊 Hi-Fi System Setup & Repair

  • Repair vintage vacuum tube Hi-Fi equipment

  • Evaluate and fix speaker systems

  • Install new Hi-Fi and wireless audio gear

  • Tune and optimize listening environments

đź§° Computer & Device Services

  • Diagnose and repair computers (skip the Genius Bar)

  • Build custom PCs, servers, and Raspberry Pi systems

  • Set up secure, no-cloud VPN/firewall/router gear

  • Wipe and prep old devices for recycling

🏠 Home Technology Help

  • Get your devices working the way you want

  • Connect cameras, printers, Bluetooth, or hearing aids

  • Troubleshoot Wi-Fi, mesh, and networking issues

  • Ask questions — we can walk through them together at your pace

🛋️ Smart Home Help & Consulting

  • Fix or install smart locks, lights, and thermostats

  • Plan and set up full smart home systems

  • Control lights, heat, irrigation, and more

  • Set up wired systems, pet cams, and Wi-Fi

Contact Us

Let us know about your needs!